Payment Policy – WaveHato

Effective Date: December 31, 2024

At WaveHato, we aim to provide a secure and seamless payment experience for our customers. This Payment Policy outlines the accepted payment methods, billing information, and the terms related to processing payments for products and services purchased on our website, www.wavehato.com.

By placing an order with WaveHato, you agree to abide by this Payment Policy. Please review it carefully before completing your purchase.

1. Accepted Payment Methods

We accept the following payment methods for online purchases:

      • Credit/Debit Cards:

        • Visa
        • MasterCard
        • American Express
        • Discover

      • PayPal: You can securely make payments through PayPal for added convenience and security.

      • Other Payment Methods:
        We may offer other secure payment methods available during the checkout process, depending on your location.

Payment is processed at the time of checkout. We do not accept checks, money orders, or cash on delivery (COD) payments.

2. Payment Authorization

      • Authorization: When you place an order on our Website, you authorize WaveHato to charge your selected payment method for the total amount due, which includes the cost of products, applicable taxes, and shipping fees.

      • Payment Processing: All payments are processed through secure payment gateways. We use SSL encryption to ensure that your payment information is transmitted securely.

      • Payment Confirmation: After your payment has been successfully processed, you will receive an order confirmation email containing the details of your purchase, including a summary of the items, order number, and shipping information.

      • Failed Payments: If your payment method is declined, we will notify you immediately. You may be required to provide a valid alternative payment method to complete your purchase.

3. Currency and Pricing

      • Currency: All prices on the Website are displayed in USD (United States Dollars). Prices may vary by region or promotion, but we will clearly communicate the final price before you confirm your order.

      • Taxes: Applicable sales tax will be applied to orders based on your location. The sales tax will be calculated at checkout and included in the total order cost. For international orders, customs duties and taxes may apply and are the responsibility of the customer.

      • Price Changes: Prices listed on the Website may change at any time due to promotions, discounts, or other market factors. The price at the time of order placement is the price you will be charged.

4. Payment Security

      • Secure Transactions: We utilize industry-standard SSL encryption technology to ensure the security of your payment information during the transaction process. This protects sensitive data such as your credit card number, expiration date, and CVV code.

      • Fraud Prevention: To protect both our customers and WaveHato from fraudulent transactions, we may implement additional security measures such as 3D Secure verification or other fraud detection technologies. If your payment is flagged as suspicious, you may be contacted for further verification.

      • Third-Party Payment Processors: All payments are processed through trusted third-party payment processors (such as PayPal or credit card payment gateways). WaveHato does not store your full payment information (e.g., credit card numbers) on our servers.

5. Payment Errors

If there are any discrepancies or issues with your payment (such as incorrect charges or overcharges), please contact us immediately at info@wavehato.com. We will work to resolve the issue and correct any errors in a timely manner.

6. Payment for International Orders

      • International Shipping: For customers outside the U.S., payment is accepted in USD, and you will be billed in the same currency.

      • Customs Duties and Taxes: International customers are responsible for any additional duties, taxes, or import fees imposed by customs in their country of residence. These charges are not included in the product price or shipping cost and will be due upon delivery.

      • Currency Conversion: Your bank or payment processor may charge additional fees for currency conversion if you are making an international purchase. These fees are not controlled by WaveHato.

7. Subscription and Recurring Payments

If you have signed up for a subscription or recurring payment plan with WaveHato, the following terms apply:

      • Recurring Billing: You authorize WaveHato to charge your chosen payment method on a recurring basis for subscription fees or other services until you cancel your subscription.

      • Subscription Cancellation: You may cancel your subscription at any time through your account page or by contacting our customer support team at info@wavehato.com. Cancellation will prevent further payments from being charged, but any charges already made will not be refunded.

8. Order Cancellations

If you wish to cancel your order, please contact us as soon as possible. We process orders quickly to ensure timely delivery. However, if your order has already been processed and shipped, you will need to follow our Refund and Returns Policy to initiate a return.

9. Contact Information

If you have any questions or concerns about your payment or need assistance, please feel free to contact us: